Privacy
Last updated: June 2026
Controller
byeagain GmbH, Krenngraben 15, 8072 Fernitz-Mellach, Austria
Phone: +43 664 1655 300 · Email: info@byeagain.eu
General
byeagain GmbH takes the protection of your personal data seriously. We process personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Data we process
When visiting our website: IP address (anonymised), browser type, operating system, referrer URL, date and time of access.
When submitting the contact form: name, email address, company name, message content.
In the context of a business relationship: contact details (name, email, phone, company, address), communication history, quotes, and order data.
Legal basis for processing
Responding to contact requests: Art. 6(1)(b) GDPR – pre-contractual measures
Contract fulfilment: Art. 6(1)(b) GDPR
Statutory retention obligations: Art. 6(1)(c) GDPR
Website operation & security: Art. 6(1)(f) GDPR – legitimate interest
Newsletter / marketing (if consented): Art. 6(1)(a) GDPR
Use of Odoo
We use Odoo as our integrated business software for CRM, website management, and order processing. We use Odoo.sh, a cloud hosting platform operated by Odoo S.A. (Belgium), with infrastructure hosted within the European Union. Personal data collected via the contact form or in the course of a business relationship is stored and processed within this environment.
Odoo S.A. acts as a data processor on our behalf under a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. For more information, see Odoo's privacy policy.
Cookies
Our website uses cookies. For details, please refer to our Cookie Policy.
Disclosure to third parties
We only share your data where legally permitted or required. IT service providers (e.g. hosting, technical support) are engaged exclusively on the basis of Data Processing Agreements pursuant to Art. 28 GDPR. Data is disclosed to public authorities only where required by law. We do not sell personal data to third parties.
Retention & deletion
We store your data only for as long as necessary for the relevant purpose or as required by statutory retention obligations (e.g. 7 years for accounting-relevant records under Austrian commercial and tax law).
Your rights under the GDPR
You have the right to access the data we hold about you (Art. 15), to have inaccurate data corrected (Art. 16), to request erasure (Art. 17), to restrict processing (Art. 18), to data portability (Art. 20), to object to processing (Art. 21), and to withdraw any consent at any time.
To exercise any of these rights: info@byeagain.eu
You also have the right to lodge a complaint with the Austrian Data Protection Authority:
Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Wien – dsb.gv.at
Data security
We implement appropriate technical and organisational measures to protect your data, including SSL/TLS encryption, access controls, and regular backups.
Updates to this policy
We reserve the right to update this policy as needed. The current version is always available on this page. Last updated: June 2026.
Last updated: June 2026
Controller
byeagain GmbH, Krenngraben 15, 8072 Fernitz-Mellach, Austria
Phone: +43 664 1655 300 · Email: info@byeagain.eu
General
byeagain GmbH takes the protection of your personal data seriously. We process personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Data we process
When visiting our website: IP address (anonymised), browser type, operating system, referrer URL, date and time of access.
When submitting the contact form: name, email address, company name, message content.
In the context of a business relationship: contact details (name, email, phone, company, address), communication history, quotes, and order data.
Legal basis for processing
Responding to contact requests: Art. 6(1)(b) GDPR – pre-contractual measures
Contract fulfilment: Art. 6(1)(b) GDPR
Statutory retention obligations: Art. 6(1)(c) GDPR
Website operation & security: Art. 6(1)(f) GDPR – legitimate interest
Newsletter / marketing (if consented): Art. 6(1)(a) GDPR
Use of Odoo
We use Odoo as our integrated business software for CRM, website management, and order processing. We use Odoo.sh, a cloud hosting platform operated by Odoo S.A. (Belgium), with infrastructure hosted within the European Union. Personal data collected via the contact form or in the course of a business relationship is stored and processed within this environment.
Odoo S.A. acts as a data processor on our behalf under a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. For more information, see Odoo's privacy policy.
Cookies
Our website uses cookies. For details, please refer to our Cookie Policy.
Disclosure to third parties
We only share your data where legally permitted or required. IT service providers (e.g. hosting, technical support) are engaged exclusively on the basis of Data Processing Agreements pursuant to Art. 28 GDPR. Data is disclosed to public authorities only where required by law. We do not sell personal data to third parties.
Retention & deletion
We store your data only for as long as necessary for the relevant purpose or as required by statutory retention obligations (e.g. 7 years for accounting-relevant records under Austrian commercial and tax law).
Your rights under the GDPR
You have the right to access the data we hold about you (Art. 15), to have inaccurate data corrected (Art. 16), to request erasure (Art. 17), to restrict processing (Art. 18), to data portability (Art. 20), to object to processing (Art. 21), and to withdraw any consent at any time.
To exercise any of these rights: info@byeagain.eu
You also have the right to lodge a complaint with the Austrian Data Protection Authority:
Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Wien – dsb.gv.at
Data security
We implement appropriate technical and organisational measures to protect your data, including SSL/TLS encryption, access controls, and regular backups.
Updates to this policy
We reserve the right to update this policy as needed. The current version is always available on this page. Last updated: June 2026.